money138Legal Notice

Our money138 Service Availability and Jurisdiction

Money138 offers slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook coverage (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, Mobile Legends, Free Fire, PUBG Mobile) in supported jurisdictions only. We define "supported jurisdictions" as territories where online gaming and sportsbook wagering are legal under applicable law. We monitor legal changes and may add or remove jurisdictions from our service list at any time.

We do not offer our services in jurisdictions where online wagering is prohibited. This includes countries and territories with blanket bans on online gaming, as well as specific regions within countries where local law restricts such activity. Players accessing from prohibited jurisdictions may find their accounts suspended or blocked without notice. If you believe your jurisdiction is incorrectly classified as prohibited, contact our support team with evidence of local law changes, and we will review your request.

Indonesia and regional access

Money138 operates in Indonesia through supported payment channels (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet). However, regional regulations vary within Indonesia. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify local ordinances before accessing the platform. We do not guarantee service availability in any specific Indonesian city or province, and we reserve the right to restrict access based on local legal determinations.

Account Eligibility and Our money138 Restrictions

To open an account on money138, you must be at least 18 years old, legally resident in a supported jurisdiction, and not prohibited by local law from accessing online gaming platforms. You must provide accurate personal information during account creation and KYC verification. Providing false information is grounds for immediate account closure and forfeiture of balance.

We prohibit multiple accounts per person. If we detect that you own multiple accounts, we will close all duplicate accounts and may retain balances pending investigation. We also prohibit:

• Use of automated tools or bots to access or play on money138
• Account sharing with family members, friends, or other individuals
• Access from prohibited jurisdictions using VPNs or similar technologies to mask your location
• Fraudulent activity, including false identity claims or payment method fraud
• Harassment of our support staff or other users

Violation of these restrictions will result in account suspension and forfeiture of your balance. We will not appeal this decision, and there is no process to recover a forfeited balance once an account is closed for violation of these terms.

Payment Methods and money138 Compliance

We accept deposits and withdrawals via six primary channels: mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We also accept direct bank transfers to virtual accounts issued by online payment, e-wallet, mobile banking, and local payment. All payment processing is handled by third-party payment processors and banks. We are not responsible for delays, failures, or errors in payment processing; those are the responsibility of the payment provider. If your deposit fails to credit or your withdrawal is delayed, contact your payment provider's support team first, then contact us with documentation of the failed transaction.

We do not charge deposits or withdrawals directly. However, your payment provider may deduct processing fees per their terms. We maintain a record of all deposits and withdrawals for compliance and dispute resolution purposes. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), payment processing may experience delays because banks and payment processors operate with reduced staffing.

We at money138 operate conditionally: only where local law permits. Your jurisdiction's laws determine whether you may use our service.

Data Privacy and Compliance Obligations

Our privacy policy describes what personal data we collect, how we protect it, and your rights. Our terms and conditions set out the rules governing your account and your use of money138. Please read both documents carefully before opening an account. By creating an account, you agree to both the privacy policy and terms and conditions.

We comply with anti-money-laundering (AML) regulations and know-your-customer (KYC) requirements in our jurisdiction of operation. We may request additional verification documents if we detect unusual activity on your account or if required by law. We may also freeze or close your account if we determine that it poses a money-laundering or sanctions risk.

Limitation of Liability

We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of money138. Our total liability to you for any claim shall not exceed your account balance at the time of the claim. This includes liability for:

• Technical failures or service interruptions on money138
• Loss of funds due to payment processor errors or bank delays
• Account suspension or closure for violation of our terms
• Inaccuracy of game outcomes or sportsbook settlement

By using money138, you acknowledge that you understand and accept these limitations on our liability.

Governing Law and Dispute Resolution

These legal notices and our relationship with you are governed by the laws of our jurisdiction of operation. Any dispute between you and money138 shall be resolved through our internal dispute-resolution process first. If you are unsatisfied with our internal resolution, you may pursue legal action in a court of competent jurisdiction in our operating jurisdiction. You agree not to pursue class-action litigation or arbitration against us.

If you believe we have violated local law or your rights, you may contact your local regulatory authority, gaming commission, or consumer-protection agency. We undertake to cooperate with lawful regulatory inquiries.

Contact for Legal Inquiries

If you have legal questions about money138, contact our support team during business hours (Monday–Friday, 09:00–22:00 Jakarta time; Saturday–Sunday, 10:00–20:00). We will direct your inquiry to our legal team for formal response. Formal legal inquiries may take longer to answer than standard support requests; we will acknowledge receipt within 24 hours on business days and provide a substantive response within 7 business days when possible.

For urgent legal matters (such as account suspension or suspected fraud), contact our support team immediately via live chat or email. We will prioritize urgent legal concerns and respond within 24 hours on business days.

Final Notice

This legal notice is not a guarantee of our service or a license grant. We reserve the right to refuse service to any user, restrict access from any jurisdiction, or shut down money138 entirely at any time. We will endeavour to give notice of such changes where possible, but we are not obligated to do so. If we shut down money138, we will return outstanding account balances to your registered payment method within a reasonable timeframe subject to legal obligations.

By accessing or using money138, you accept full responsibility for verifying that such access and use comply with your own jurisdiction's laws. You acknowledge that you understand the legal risks and limitations described in this notice.